AFC Investigations Specialist
Bitpanda
Who we are
We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.
Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!
Your mission
Join Bitpanda as an Anti-Financial Crime Compliance Specialist and be part of our innovative team breaking down barriers to personal finance ensuring a secure and trustworthy financial ecosystem. Your role will be pivotal in supporting the governance of our AFC Compliance program and for the development of trustworthy business relationships with other financial institutions, fintechs, and crypto asset providers, while making a meaningful impact in preventing financial crime.
What you’ll do:
- Case Investigations & Transaction Monitoring: Conduct in-depth investigations into suspicious transactions and high-risk client behavior, ensuring alignment with internal policies and regulatory obligations. Collaborate with the AML Officer to manage cases effectively, including documentation, escalation, and timely follow-up.
- Perform CDD/EDD Reviews: Perform Customer Due Diligence and Enhanced Due Diligence measures for high-risk clients, including PEP and sanctions screening, as well as verification of the source of funds. Analyse financial documents, transaction patterns, and contextual data to assess legitimacy and identify potential red flags. Ensure all assessments are risk-based, well-documented, and compliant with regulatory standards.
- Escalation Handling: Act as a key contact for escalated AFC-related cases from first-line teams and other internal stakeholders. Evaluate escalations critically, ensure appropriate resolution paths, and provide subject-matter guidance to ensure compliance and consistency in decision-making.
- Policy Execution & Quality Controls: Support the implementation of AML/CFT policies and procedures across investigative processes. Conduct quality control checks on case handling and CDD/EDD documentation, identify process gaps, and recommend improvements to enhance investigative quality and operational efficiency.
- Cross-Functional Collaboration: Work closely with Legal, Risk Management, Operations, and Product to ensure a coordinated and consistent approach to financial crime investigations. Communicate effectively with senior stakeholders by delivering concise updates, presenting case findings, and highlighting emerging risk patterns.
Who you are:
- Educational & Legal Acumen: You hold a degree in Law, Finance, Economics, or a related field, ideally with a strong legal or regulatory background. This enables you to confidently interpret complex AML/CFT frameworks and apply them effectively in investigative and case-based contexts.
- Investigative Compliance Expertise: You bring hands-on experience in AML compliance, ideally within the crypto, banking, or fintech sectors. You have a sound understanding of relevant regulations (e.g., FM-GwG) and know how to apply CDD/EDD measures in practice, particularly in transaction monitoring, case investigations, and source of funds verification.
- Language Proficiency: You have excellent verbal and written communication skills in English. Additional fluency in German, Arabic, or another European language (e.g., French, Italian, Spanish) is a strong asset, especially when handling cross-border cases or liaising with diverse stakeholders.
- Analytical & Research Skills: You are detail-oriented and have a strong analytical mindset that allows you to assess complex cases with accuracy and consistency. You enjoy deep-diving into customer profiles, transaction patterns, and financial documentation, and are confident researching applicable laws, guidance, or regulatory updates to support your decisions.
- Organisational Strength & Accountability: You are structured, self-driven, and capable of managing multiple investigations simultaneously without compromising on quality. You thrive in a fast-paced environment, contribute to team outcomes, and reliably meet deadlines - even when priorities shift.
What’s in it for you
- Hybrid-working model with 25-Work From Anywhere days*
- Competitive total compensation package including participation in our stock option plan
- Market-leading benefits programs shaped by our Time & Flexibility policies*
- Company-wide and team events — both in-person and virtually!
- Bitpanda swag to keep you living the brand
And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.
Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.
* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).