Account Manager - West Coast
Who We Are
Pixability is the leading AI-driven technology company that empowers the world’s largest brands and their agencies to maximize the value of their video advertising across YouTube and CTV. Leveraging its proprietary technology platform and data, Pixability reduces wasted impressions on video campaigns by identifying contextually relevant, brand suitable inventory and maximizes cost efficient outcomes. Pixability’s suite of solutions have been used by the top media agencies including Dentsu, Interpublic Group, Omnicom, Publicis, and GroupM, and brands such as KIND, McDonalds, Salesforce and Puma. For more information about Pixability, please visit www.pixability.com.
Our Award-Winning Culture
Our team is the heart of our culture. We value innovation, collaboration, and curiosity with a passion for getting things done. We strive to hire and cultivate the best employees and foster a diverse and inclusive culture of open communication and transparency. We are driven and hard-working, but also committed to having fun along the way with happy hours, team outings, and flexible paid time off. We’re proud to have won the Best Buy-Side Programmatic Platform at the Digiday Technology Awards (2021), been named the Global Leader in Video Innovation in the Google Premier Partner Awards (2017), as well as one of Boston's Best Places to Work by BostInno (2019), included in the BBJ Fast 50 awards for fastest-growing private companies in Mass. five times, and listed on the Inc. 5000 for seven consecutive years.
Securing long-term business relationships with new and existing key customers is one of the major functions of the Account Manager role. Pixability puts you at the forefront of the fast-growing social advertising industry and gives you the opportunity to work with the most dynamic companies in the world—from international brands to independent agencies. In partnership with Sales, you’ll maximize the value of Pixability’s products to create actionable insights for our clients and oftentimes present to clients. You’ll work with our Ad Operations team to manage the client on-boarding process, developing a strong understanding of Pixability’s products and the ability to explain our solutions to internal and external stakeholders. You’ll monitor campaign performance and communicate opportunities to expand Pixability’s level of service for each client. The Account Management team is a highly motivated group of individuals who play a crucial role in supporting our client’s business and growth by driving strong results and providing the best client services experience in the industry.
On the Customer Success team we love video, technology, and keeping up with trends across YouTube and CTV. Each member of the Customer Success Team contributes to making sure all of our customers are successful and each campaign exceeds customers expectations. We are smart, self-motivated, ambitious, and consistently strive to affect the outcome of our business, every day. We go above and beyond, using our intelligence, passion, and creativity to inspire, educate, and support our advertisers. And, we like to reward ourselves with fun along the way.
Who You Are
You love your customers and provide ongoing continuous support using any means necessary (telephone, email, standing meetings and video calls). Collaboration comes naturally to you. You understand the importance of partnering with internal teams & external clients to address and fulfill current & future customer needs. You are passionate about the social advertising industry, understand it, and know all the trends. You have a take-charge mentality and have no problem working in the gray. You have the ability to communicate complex data reports to customers with eloquence and ease. Most of all, you are a fun, outgoing individual with interpersonal skills and strong work ethic.
What You Bring to the Party
- 1-3 years as an Account Manager at a digital agency or AdTech company
- Experience with social media particularly with YouTube and CTV
- Assertive, organized and detail-oriented
- Strong data analysis and reporting skills with a keen ability to distill data into clear and actionable takeaways
- Thrive in a fast-paced, self-starter environment with superior customer support skills managing Tier 1 brands
- Superior interpersonal and communication skills, particularly influencing and listening
- Confident and articulate presenter
- *This role is supporting west coast business & APAC specifically and may require off-hour needs and client support *
Salary: 65-75K base + bonus + equity.
Pixability does not accept/pay fees for unsolicited resumes from third-party agencies/vendors
As part of our dedication to the diversity of our workforce, Pixability is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.