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IT Support

TradingView

TradingView

IT, Customer Service
Málaga, Spain
Posted on Oct 8, 2024
Engineering · Málaga

IT Support

We’re TradingView, the world’s number one platform for charting the financial markets. We’re backed by top American venture capital firms, with 60 million users per month!

About us!

Our open source charts and commercial libraries are used by tens of thousands of financial sites across the planet, including whales 🐋 like: CME, Refinitiv, Investopedia, Crunchbase, Binance, Bitcoin.com and many many others. We’re also one of the world’s biggest websites (#61 to be exact, according to Alexa Rankings), visited by 100s of millions of people every year. So if you’re interested in finance, chances are you’ll have already seen us around the place.

Our mission is to help millions of people succeed in life, whatever that means for them, by providing the highest quality information in the smartest way so they can make the best-informed decisions possible. To do this, we’re looking for individuals to join a team where product quality means everything, where you’ll be given the opportunity to develop your best work, and where the fruits of your labor will be seen by millions of people each and every day.

Join our Spanish team

We’ve got people all over the world, but our new Spanish office is the heart of our tech operations. So, if you’re looking for a start-up, get stuck-in vibe, but with all the resources and firepower of a major scale-up, then look no further, this is the place for you! Join us here and help shape the future of our tech operations! There’s never been a better time to join the Spain team as we continue to grow, offering extensive opportunities for professional development.

Our tech stack - Work with cutting-edge technologies

We are using the latest technologies, ensuring our team works on innovative and challenging projects: JavaScript, ReactJS, TypeScript with NodeJS, Python and Golang on the backend.

We're looking for an IT Support Specialist to help manage the tech needs of our growing Málaga and existing London offices, which have around 60 people and is expected to expand even more next year! You’ll handle everything from procuring laptops and monitors, assisting in onboarding/offboarding, to troubleshooting tech issues and making sure everything runs smoothly, as well as supporting various IT and security projects. We’re an international team, and TradingView is a global leader in fintech, so there’s plenty of room to grow and take on more responsibilities.

Key Responsibilities:

We're looking for an IT Support Specialist to help manage the tech needs of our growing Málaga and existing London offices, which have around 60 people and expected to expand. You’ll handle everything from procuring laptops and monitors, assisting in onboarding / offboarding, to troubleshooting tech issues and making sure everything runs smoothly, as well as supporting various IT and security projects. We’re an international team, and TradingView is a global leader in fintech, so there’s plenty of room to grow and take on more responsibilities.

Key Responsibilities:

- Procure and manage IT equipment (laptops, monitors, accessories)

- Keep track of inventory and maintain spare parts

- Coordinate with suppliers, the coworking space, and delivery services

- Install and configure workstations (Windows, macOS, Linux)

- Plan and meet IT needs as the team grows and new workstations are required

- Troubleshoot and solve day-to-day IT issues

- Document IT solutions and manage our knowledge base (Confluence, Jira)

- Participate in global IT projects, including user access management, IT security, and automation processes

What We’re Looking For:

- 2+ years of experience in IT support or a similar role

- Knowledge of Windows, macOS, Linux, and basic networking

- Some experience with websites and web technologies

- Familiarity with documenting IT solutions (using tools like Confluence and Jira)

- Great troubleshooting and problem-solving skills

- Comfortable working with inventory and asset management

- Can work independently and take initiative

- Fluent English

Bonus Points:

- Russian and Spanish languages

- Experience with IT security and managing user permissions

- Knowledge of automation tools and scripts

It’ll also be an advantage if you have experience in:

Finance experience or knowledge of Trading

Knowledge of TradingView 😁

Additional information

This is an onsite role based in our Málaga office, located in the heart of the city at the prestigious Muelle Uno port (center), offering you the opportunity to work in a vibrant culture. Our flexible working hours allow for a great work-life balance, and we provide comprehensive relocation packages for you and your family to ensure a smooth transition and comfortable settling-in process. Additionally, we offer private health insurance as part of our benefits package, and much more. You can also enjoy all of our workplace perks (gym,snacks etc..)!

TradingView is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. With 500 employees from 40 nationalities speaking nearly 20 languages, with 5 global offices where we foster inclusive and collaborative work environments.

Department
Engineering
Locations
Málaga

About TradingView

We’re TradingView, the largest social network and charting platform for traders and investors – used by 50 million users each month in over 180 different countries.

Founded in 2011
Co-workers 350
Engineering · Málaga

IT Support

We’re TradingView, the world’s number one platform for charting the financial markets. We’re backed by top American venture capital firms, with 60 million users per month!

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