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Product Designer

UPshow

UPshow

Product, Design
Montevideo Department, Uruguay
Posted on Thursday, August 17, 2023

About UPshow:

UPshow is one of the midwest’s fastest growing SaaS companies, achieving 75%+ revenue growth each of the last four years. UPshow’s current organization of approximately 60 people is forecasting even faster revenue growth over the next several years. UPshow serves some of the largest companies in the Hospitality, Fitness and Health Care industries. Examples include: Buffalo Wild Wings, Chick-fil-A, Kaiser Permante, Crunch Fitness, ATI Physical Therapy, Burger King and Sodexo.

UPshow, the leading in-venue entertainment and marketing platform, is the first and only provider of white-labeled, digital interactive networks for retail and hospitality brands to engage customers and employees directly from their mobile devices.

UPshow’s technology makes it simple for large brands to build and launch engaging and promotional experiences on thousands of in-venue TV screens creating a revolutionary in-venue network that drives customer and employee behaviors at the point of action.

UPshow gives our customers the ability to control what actually goes up on their screens by allowing them to program hyper-local, brand-relevant content such as sports, news, e-gaming, sports odds/betting, viral videos, pay-per-view content, RSS feeds, social media, and interactive games.

We help increase the number of new customers, the check size of their current customers, and the frequency in which customers come back and visit. With over 500 entertainment channels, UPshow is actively growing its content library with the most prolific rights owners.

UPshow’s cloud-based content management system gives our customers complete control on how they program the experiences and offers on these networks, including by day-part, by region, venue, and even down to the individual screen, all done remotely. UPshow’s customers can run fleets of A/B tests and use UPshow’s rich data & analytics capabilities to measure and optimize user behaviors. Retailers choose from available templates and content in UPshow’s library and create their own offers and marketing messages to display in harmony with entertaining content.

UPshow's customers include hospitality, fitness, entertainment, and healthcare venues such as Burger King, Buffalo Wild Wings, Anytime Fitness, Dave and Busters, Chick-fil-A, MD Now, UFC Gyms, Dunkin Donuts, Sky Zones, and ATI Physical among others. Its network spans more than 25,000 screens in venues around the world and is doubling in size every year.

As examples, Buffalo Wild Wings uses UPshow to operate their own BWW-branded “OT Channel”. Burger King uses UPshow to operate the BK-branded “KingBoard”. UPshow technology allows brands to create integrated TV-to-mobile activation experiences that drive new behaviors and commerce inside of their venues. The platform’s analytics display and measure the usage and ROI of all the content and interactive offers on these retailer-owned networks.

Through UPshow, retailers are learning that controlling their own networks in this way can be more valuable than using traditional linear TV or regular digital signage, by driving increased business results.

RESPONSIBILITIES

  • Own and execute UPshow’s UX/UI design for our client products and updates, primarily our content management system (UPshow Manager), our on-screen experience, as well as new prototypes for testing and learning
  • Collaboratively foster feedback and ideas with all teams, including the Chicago-based Product, Customer, Marketing, and Sales teams, as well as the Montevideo-based Technology team.
  • Research and mine insights both internally and externally for thoughtful UX strategy and design decisions
  • Create wireframes, prototypes, user flows, and high-fidelity mockups to effectively communicate design concepts and interactions.
  • Conduct user research, gather feedback, and iterate on designs to ensure continuous improvement.
  • Keep us up-to-date with industry trends, best practices, and emerging design technologies to drive innovation within the team.
  • Collaborate with developers during implementation to ensure design integrity and provide guidance on interaction and visual design details.

QUALIFICATIONS
Basic Requirements

  • Builder’s Mentality – You will enter the company during a period of rapid growth and will be expected to proactively lean in and make a meaningful impact
  • Intense Creativity – You will have a “blank slate” opportunity to impact the UPshow product and must challenge the company with new ideas and design thinking in order to make our product the best it can be
  • Interpersonal Skills – Excellent internal/external communication skills are a must, as you will be collaborating with peers across multiple functions daily
  • Adaptability – You should be energized and excited by working in a fast-paced startup environment, and be willing to learn new things constantly while managing several workstreams
  • Problem Solver with a Deep Understanding – You possess deep understanding of UX, UI, and design systems, allowing you to tackle complex challenges and create elegant solutions.

Preferred Skills & Experience

  • Bachelor’s Degree in Design, Human-Computer Interaction, or a related field.
  • 3-5 years of experience in UX/UI product design
  • Strong English writing and speaking skills
  • Strong skills in Figma, Sketch, and Adobe Creative Suite.
  • Experience conducting user research, usability testing, and incorporating feedback into design iterations.
  • Strong communication and collaboration skills, with the ability to present and articulate design decisions to cross-functional teams.

Experience with the following is preferred:

  • Content management systems, data visualization
  • SaaS, startups, marketing/media tech companies, or digital design firms
  • Familiarity with front-end development principles and an understanding of technical constraints and opportunities.
  • Working with remote teams

Benefits and Perks:

  • Competitive Compensation
  • Medical insurance
  • Professional Development Programs
  • Employee Recognition Program
  • Unlimited PTO
  • Paid Parental Leave
  • Summer Fridays
  • Virtual Social Events including: Team Wins and Highlights from the Month, Cultural and Diversity Spotlights, and Happy Hours

This is a chance for you to join a challenging and inspiring environment where you will have the possibility to make a daily impact. Every day you will work alongside helpful and down-to-earth colleagues who are dedicated and ambitious. Together we create an innovative environment that drives UPshow forward. If you are the right person for the role you will be part of a fantastic journey in a dynamic, high-growth business.

We look forward to your application.

UPshow is an equal opportunity workplace and an affirmative action employer.

We are always committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Discrimination is not welcome on the basis of any other status protected by the laws or regulations in the locations where we work.