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Chief Sales Officer, North America



Sales & Business Development
United States
Posted on Friday, May 24, 2024

About the role

As the VP Sales & CS (or Chief Sales Officer based on experience and level), you will lead and manage our Sales and Customer Success teams. You will guide our Enterprise Account Executives to achieve outstanding results, develop and execute Federal sales strategies, oversee partnerships and customer retention, and ensure exceptional customer experience. This key leadership role requires strong sales acumen, a data-driven mindset, proven managerial skills, and the ability to drive revenue growth in a fast-paced environment.

About your team

This hardworking, driven sales team is in a unique growth phase, offering a rare chance to join and actively contribute to its build-out. Motivated to win, it's an ideal time to be part of this dynamic and evolving success story.

What You’ll Do:
Within 3 months, you will:

  • Set clear objectives, goals, and revenue targets for each team and ensure they are aligned with the overall business objectives.
  • Build strong relationships with key enterprise clients, understanding their needs and identifying opportunities for upselling and cross-selling.
  • Develop and mentor team members, provide regular coaching and feedback, and promote professional development.

Within 6 months, you will:

  • Collaborate with Marketing to develop targeted lead generation campaigns and optimize lead conversion rates.
  • Collaborate with internal teams, including Marketing and Product, to develop joint value propositions, marketing collateral, and sales enablement tools for partners.
  • Develop and implement a comprehensive sales strategy for the Federal sector, including identifying target markets, establishing go-to-market plans, and building relationships with key decision-makers.Develop and mentor team members, provide regular coaching and feedback, and promote professional development.

Within 9 months, you will:

  • Identify and cultivate strategic partnerships to drive business growth and expand market reach.
  • Foster a high-performance sales culture encouraging collaboration, innovation, and continuous improvement.
  • Exceed revenue targets and contribute to the company’s overall growth and success.

*Please note as we are a dynamic and quickly growing scale-up, things are always subject to change*

What You’ll Bring

  • Experience with multi-channel ownership (1 additional channel aside from direct sales - potentially in: Partnerships, Customer Success, Delivery, International)
  • Proven experience as a successful sales leader, preferably in a high-growth technology company, and been part of a company from series B+
  • Strong track record in managing and motivating sales teams, achieving sales targets, and driving revenue growth.
  • In-depth knowledge and understanding of enterprise sales cycles and the Federal sales landscape.
  • High learning velocity- have they had to innovate and create and experiment in their career/sales processes/strategies
  • Prior experience selling to a technical buyer
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to thrive in a fast-paced, results-oriented environment.
  • Proficiency in utilizing AI tools such as ChatGPT or equivalent digital assistants, applying them effectively within your work context.

About Workera

Workera is a fast-growing, Series B Silicon Valley start-up redefining how enterprises understand, develop, and mobilize talent. Workera’s skills intelligence platform empowers leaders to make better, more informed talent development decisions. Utilizing computational psychometrics, machine learning, and AI technologies, Workera delivers best-in-class computer adaptive assessments with hyper-personalized learning plans to global companies across all industries. Our clients include Samsung, Siemens Energy, and the US Air Force.

Our founder is Kian Katanforoosh, an award-winning Stanford Computer Science Lecturer who has taught AI to over 1 million people, and our Chairman is Dr. Andrew Ng, co-founder of Coursera (NYSE: COUR), CEO of DeepLearning.AI, and founding lead of the Google Brain project.

We’re learners, dreamers, and game-changers. Join us.

At Workera we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Workera believes that diversity and inclusion among out employees is critical to our success as a company, and we seek to recruit, develop and retain the best and most talented people from a diverse candidate pool. Selection for employment is decided on the basis of qualifications, merit, and business need.